Healthcare sector rapidly adopting technologies to enhance diagnostics, cybersecurity & revenue cycle management

India’s healthcare sector is rapidly adopting artificial intelligence (AI) and other technological advancements to enhance diagnostics, improve cybersecurity, and optimize revenue cycle management. This is to provide accurate, efficient, and secure services to patients while improving hospital’s financial stability.
According to Srinath Rao, senior vice president, CitiusTech, with AI, automation, and technology-led innovation, healthcare is now moving beyond its traditional limitations. These latest technologies are redefining patient care and streamlining medical processes.
Sharing key trends, Rao said AI and automation brings in a new age of precision healthcare.
By this year, personalized medicine will gain a lot more prominence, through tailored treatments based on individual genetics and histories to maximize efficacy and minimize any side effects.
AI-powered personal health assistants will provide real-time, personalized advice, with AI chatbots handling patient queries and triage, allowing room for providers to focus on complex cases. Through wearable devices which continuously monitor vital signs for proactive health decisions and AI-enabled imaging, early detection of diseases and more accurate diagnoses will be enabled. In surgical settings, robotic systems will perform increasingly complex procedures with more precision and minimal invasiveness, leading to speedy recoveries, fewer complications, and reduced costs associated with readmissions. Additionally, AI is already speeding up drug discovery, potentially reducing research time and costs by 25-50%, Rao told Pharmabiz.
Cybersecurity positioned as a fortress for healthcare data has become critical for safeguarding patient information against new vulnerabilities. Zero-trust security measures, which include constant ID checks and strict access controls, will add extra layers of protection. Biometric authentication will ensure limited access to sensitive info. AI-powered training will help healthcare teams recognize cyber threats, creating a culture of security awareness, he added.
Patient-centred care will take precedence, with healthcare providers actively involving patients in treatment decisions. Wearable tech and virtual tools will simplify remote patient monitoring, while VR/AR will make treatments more engaging and less intimidating, aiding pain relief and mental health support.
Revenue cycle management (RCM) which is financial efficiency through innovation is also crucial for the healthcare sector. Beyond patient care, AI and automation will make healthcare’s financial side a lot smoother by streamlining the traditionally costly and error-prone revenue cycle management process, said Rao.
Routine tasks like claims processing and coding will be automated. Predictive tools will help identify potential revenue leaks and claim denials early, allowing proactive adjustments that maximize reimbursements. Blockchain will enhance transparency, reducing fraudulent claims and providing clarity in billing. Automating patient billing and collections will simplify payment processes, boosting patient satisfaction and reducing write-offs. Cloud-based RCM platforms will enable organizations to navigate regulatory and market changes effectively. Together, these innovations will streamline financial processes, boost healthcare organizations’ financial health, and improve patient satisfaction through more efficient billing, he started.
Furthermore, healthcare workforce will undergo a technological transformation. AI will be a constant aid for clinicians, providing real-time insights and decision support to enhance, rather than replace, human expertise.
As AI and IoT generate more data, new roles will emerge, requiring continuous training for healthcare workers. Collaboration across specialties will also be vital to address complex challenges with diverse expertise, while mental health support will help manage stress and burnout.
The integration of AI into diagnostics, cybersecurity insurance, and revenue cycle management is transforming the healthcare landscape in India. As technology continues to evolve, the Indian healthcare sector is poised to experience further innovations that will enhance patient outcomes and operational efficiency, said Rao.
Source: Pharmabiz